Keepsake Jewelry - How does it work?

The ordering process:

  • Choose item and pay for your order online via PayFast, Mobicred or EFT.  If you are processing an EFT, please note your Order number, Name & Surname as the reference.  Please also ask the bank to SMS me the Proof Of Payment to 071 853 2323.  If you pay via direct debit, inside the bank or at an ATM, please add R45.00 to the amount for bank charges.
  • On your order, specify the date on which you wish us to send a courier to collect the inserts from you.  Please note that this date can be up to 7 (seven) business days after the order has been placed. The Courier does not operate on weekends of public holidays.
  • Download, print and fill in the MGD Keepsake Jewelry Information Sheet (Click here to download).  There will also be an automatic download to your computer after the order has been placed.
  • If your download is lost in cyberspace, you and download it again.  The download password will be emailed to you with your order confirmation.
  • If you cannot find the password, please email Megan for the password or form.  Please remember to quote your order number as reference.
  • Seal the completed MGD Keepsake Jewelry Information sheet in an envelope with the inserts.  We receive many parcels on a daily basis, so this form is important as it will identify your parcel when it reaches us.
  • We will book The Courier Guy to collect the item/s from you during office hours on the date that was specified in your order.  Collections will take place Monday – Friday, 08:00 – 16:00.
  • As soon as the collection has been booked, we will update your order and email you the courier waybill which must be printed and handed to The Courier Guy with your sealed envelope on the day of collection.
  • We will update your order as soon as we have received the package.
  • Your order will then be slotted into the production schedule and will be sent back to you with The Courier Guy.

Color, shimmer, flakes and flecks

Megan Goldner Designs offers a range of free colors, shimmers, flakes and flecks to personalize your order with.

All you need to do is take a look at what we have and add this to your order details within your notes. 

You can see the options on our color chart HERE.

MGD Keepsake Jewelry Information Sheet

In MGD Keepsake Jewelry Information Sheet download, you will find important information on how to package your inserts and get your parcel ready for courier collection.

This form must be sent with your parcel as it will identify your parcel as yours.

The MGD Keepsake Jewelry Information Sheet will automatically download after the order has been placed, or it can be downloaded again after the purchase has been completed.  The password will be sent to you with your order confirmation.

If your download is lost in cyberspace, you are also welcome to download if from HERE.

Please note that the website file download is password protected, and you will have to enter in in order to download the file.

How to package your items:

It is really quite easy! 

Once you place an order an new tab will open in your browser with the MGD Keepsake Jewelry Information sheet.  This form contains in depth information needed to send your package safely to us.  The MGD Keepsake Jewelry Information sheet will also be emailed to you with your courier collection waybill.

How much do you need to send?

MEMORIAL ASH:

We will need 1/4 – 1/2 teaspoon of ash for each item. Please DO NOT send more than this, unless you have an unusually large order.  If you are unsure, please email us.


We can work with however much you have so please contact us via email if you are worried that your amount is too small.

If you are sending something irreplaceable, please do not send us all of what you have!  We have no control over the courier service and although we have never had any unfortunate incidents, we can only take responsibility for your package when it is with us.  All unused ashes will be sent back to you with your order.

 

BREAST MILK:

We will need approximately 20ml of milk for each item.  10ml is the minimum and 50ml the maximum that can be sent to us.

We will not send back any remaining milk back home, preserved or non preserved and reserve the right to dispose of any unused milk.

We understand this means sometimes only a very small amount will be sent to us, which will be perfectly fine for your order.

 

HAIR:

A ‘tuft’ of hair with a minimum length of 1cm.  We can combine hair from more than one person.

SAND:

Half a teaspoon for 1 – 2 pieces

FLOWERS: 

Enough to cover approximately 1 teaspoon and please ensure they are fully dried.

 

More information on the above is provided after an order is placed 

Kid's Drawings

As soon as you have placed your online order, you forward the artwork to megan@megangoldnerdesigns.co.za with your order number as reference.

The picture doesn’t have to be a specific format or size, but we do ask that you hold your camera perpendicular to the drawing when you take the photo, or that you scan the picture to your computer.  As all artworks vary, we will send you a sample of what the piece will look like for approval before starting on the final piece

Attention to detail:

We understand that this is an emotional process for you, and we would like to make it as simple as possible for you, and also give you peace of mind.

As soon as we have received your parcel, we will update your online order to let you know that your parcel arrived safely.

Your parcel will stay sealed in it’s envelope, in a safe and secure filing space until we are ready to work with it.

Once your Silver elements are done, and we are ready for the next step, all work surfaces is thoroughly cleaned and sterilized so that we, and you, have the peace of mind that there is NEVER any chance of cross-contamination. 

Your parcel contents is handled with care and respect during the process, and work surfaces are again cleaned and sterilized after your order is complete.

Frequently asked questions:

You can see our Frequently asked questions HERE

Megan is no stranger the loss of loved ones and beloved pets.  In October 2003 she lost her brother in a tragic car accident, and more recently, in June 2017, she lost her dad to a heart attack. 

‘I believe that by creating a tangible Keepsake Jewelry item, I also create an intangible experience of having your loved one close to you when you need it most.  By doing what I do, I am helping people heal in the most personal way possible, which in turn, heals me.’  – Megan

  • 5 star review  Beautiful and creative way of capturing nature, just love my new dandelion necklace!! Thanks for excellent service and keeping me up to date with the whole process, up until receiving my packet.

    thumb Karin Steyn
    5/09/2016

    5 star review  Great service…. Beautiful product.

    thumb Cindy Londt
    6/12/2018

    positive review  What beautiful work…. thank you for our beautiful Memorial pieces… Fast and friendly service …. wow!!!

    thumb Rudi Desmond Lingenfelder-Marais
    10/30/2018
  • 5 star review  I received my dandelion necklace yesterday! Thanks so much Megan, it is really exquisite and my daughter is going to love it! Thank you for your excellent service 🙂

    thumb Linda Espach Meyer
    5/12/2016

    5 star review  Megan, I love my pendant and your service and workmanship is outstanding. I’ll most definitely be placing more orders with you in the future. Regards, Claudette

    thumb Claudette Brown
    11/01/2017

    5 star review  Thank you for my beautiful dandilion necklace I just received it today and it is beautiful.

    thumb Elfrieda du Plessis
    12/05/2016
  • 5 star review  Thank you Megan for my beautiful pendant and that you were willing to adapt your design to my wishes! I’m wearing it with love and showing it off to all – interested or not! I was still thinking the piece is in production when you sent me the tracking number and the very next day I received my parcel. Thank you for your great service, quality jewelry and the overall pleasant experience of talking and doing business with you. Blessings in abundance!

    thumb Amanda Carstens
    7/27/2018

    positive review  Thank you for going the extra mile with my stack rings Megan Goldner Designs. Your service is fantastic, your designs amazing, and I’m telling all my friends about you!!!

    thumb Erna Gouws
    12/07/2018

    5 star review  Dankie Dankie Ek het my ringe vandag gekry!!!!Dis mooi verby

    thumb Anelize van Aswegen
    4/05/2018
  • 5 star review  Such talent. Sad you moving so far away but happy I have one of your creations.

    thumb Kirsty Gerretsen
    4/11/2017

    5 star review  Received my Dandelion pendant today. It is stunning. Great service as well, thank you!

    thumb Estene Steenkamp
    7/29/2016

    5 star review  Great customer service, will definitely order again!

    thumb Dirchelle Laubscher
    3/01/2017
  • 5 star review  Thank you Megan for assisting hubby and Hanna with my Mother’s Day gift. It means the world to me

    thumb Natalie Göldner
    5/14/2017

    positive review  Beautiful craftsmanship and artistry by a beautiful lady!

    thumb Stacy May Black
    9/24/2018

    5 star review  I popped into Megan to pick up a Dandelion Orb for my daughter’s birthday. Megan is an absolutely charming person who didn’t mind spending nearly an hour chatting about her work and letting me touch just about everything. Thank you, Megan. This was a very special time for me.

    thumb Coral McRae
    7/29/2016
  • 5 star review  Thank you so much for adding that special part in my life with my stunning stamp charm in memory of my Dad! Your a pleasure to deal with and so helpful.

    thumb Triska Swanepoel
    4/23/2018

    5 star review  Beautiful designs, quick and friendly service and helpful creative suggestions. Thank you Megan!

    thumb Rosa Vermeulen
    7/30/2016

    5 star review  Megan, I am in total awe of the items I have bought from you! Not only are they unique and out-of-this-world amazing, your impeccable service is a rare but more than appreciated. I will definitely be ordering again from you! Thank you for an amazing product as well as outstanding service! Your newest and maybe biggest fan, Mandy!

    thumb Mandy Snoyman
    8/01/2017
  • 5 star review  Megan, thank you so much for the amazing memorial pendant! It means soooo much to me! It’s perfect! Now my dad will always be with me.

    thumb Chris Coetzee
    7/12/2017

    5 star review  Absolutely love your jewellery – each piece has its own story and magic – wish i could buy more!

    thumb Michelle Andrea Huxham
    8/17/2015

    5 star review  So happy with my pendant…now my baby can always be near my heart� Thank you soooo sooo much Megan!

    thumb Suzanne Zaantjie van Niekerk
    4/23/2018
  • 5 star review  Megan, thank you for my beautiful memorial heart pendant. You were an absolute pleasure to deal with!

    thumb Colleen Wagner Wall
    4/16/2018

    5 star review  ABSOLUTELY AMAZING, NO WORDS CAN EXPLAIN THE JOY YOU BROUGHT TO MY HEART WITH THE RING YOU DID FOR ME.

    thumb Natashia Goosen
    11/23/2017

    5 star review  I ordered from Megan not sure what to expect. I was wowed on every level!!!! Her necklaces are absolutely stunning and I will be hard pressed to give any of them away!

    thumb Sam Brown
    3/30/2017
  • 5 star review  After going on a shopping spree on the very fun online sale(2items),�.I eventually picked up the package that was delivered to our friends house last week. The jewelry is even more beautiful than the the pics,I will most definitely order again!.

    thumb Lianda Colquhoun
    8/14/2017

    5 star review  Great Service!!! Megan did everything to meet my expectations!! 10/10!!

    thumb Brett Landman
    6/12/2017

    positive review  Thank you Megan, you service is impeccable. I was pleased to receive my goods in good order at the drop of the hat and at no extra charge. Your patience and kind guidance at assisting me select the correct present was so lovely to experience. I will definitely purchase another something special. Wishing the very best in your business.

    thumb Wynnertu Brummer
    11/14/2018
  • 5 star review  Products are beautiful and service is great. Thank you so much!

    thumb Natasha Rough
    9/13/2017

    5 star review  Just received my order of pendants and they are beyond awesome!!! Great service as well!

    thumb Donna Swanepoel
    6/15/2016

    5 star review  Great service, stunning product & a very happy client! Received my order delivered to my door within 48 hours of payment!!! Good job – keep it up!

    thumb Annelie ShiQue-Photography
    6/01/2016