Keepsake Jewellery - How does it work?
→ Choose your item, check out online and pay for your order:
- Payflex pay now (Immediate payment in full)
- Payflex pay later (Interest free installments)
- PayFast (Immediate payment in full)
- EFT (Electronic Funds Transfer from your bank to ours)
EFT reference number: Order number
SMS the Proof Of Payment to 0718532323.
If you pay from inside the bank OR at an ATM, please add R75.00 to the amount for bank charges.
→ The MGD Keepsake Information Sheet will automatically download to your computer as soon as your order has been placed. Please print and complete the form and send with your Keepsakes.
This form contains packaging instructions.
All inclusions MUST be accompanied by this form as it ties your Keepsakes to your order.
If your download is lost in cyberspace, you can also request a copy via email (email@example.com) by quoting your order number.
→ Seal the completed MGD Keepsake Jewellery Information sheet along with your Keepsakes in an envelope with your name and order number clearly written on the envelope. We receive many parcels on a daily basis, and this form will identify your parcel when it reaches us.
→ The Courier Guy will collect the item/s from you Monday – Thursday, 08:00 – 16:00. We do not collect / courier parcels on a Friday, weekend or public holidays.
Please make sure that the parcel is ready for when the driver gets to you. If you neglect to send the parcel on the arranged date, the courier will be cancelled and you will have to send the parcel to us at your own additional cost.
→ Your order will be added to the production schedule as soon as we have received your Proof Of Payment and Keepsakes. Please see our lead times here.
→ Your completed order will be sent back to you via the same courier along with any unused Keepsakes.
Please also see our FAQ here.
We understand that sometimes more than 1 or two Keepsake items is needed, and therefore we offer a 10 % discount on your cart total with your purchase of 4 or more standard* items in the Keepsake range.
Choose EFT as your payment method, then please email Megan on firstname.lastname@example.org with your order number before you make payment so that the discount can be applied manually.
*Discount excludes any items that is on sale on the website.
These items are indicated with a red 'SALE' badge.
*Discount excludes custom designed items.
Megan Goldner Designs offers a range of free colours, shimmers, flakes and flecks to personalize your design.
All you need to do is note your colour / shimmer / flakes choices to the ‘Notes’ section while placing your order.
You can also choose to keep the inserts natural and not add any colour.
We also have a paid range of synthetic crushed opal which will take your personalization to the next level.
We can work with the least possible amount of cremains, hair or breast milk possible.
General rule to thumb:
Cremains – 1/4 – 1 teaspoon of ash for each item.
Please DO NOT send more than this, unless you have an unusually large order. If you are unsure, please contact us.
Hair: A ‘Tuft’ of hair with a minimum length of 1cm.
Flowers, fabric, sand, rocks or any other organic materials: We will need enough to cover 1 tablespoons depending on the product. Please check with us if you are unsure. All items must be 100% dry before sending it to us.
Breast milk & Umbilical cord – We no longer work with breast milk or umbilical cord. Please see all the information HERE.
More information on the above is provided to you in the MGD Keepsake Jewellery Information
It is really quite easy!
All packaging information can be found on the MGD Keepsake Jewellery Information sheet wich will download to your computer after your purchase.
Kindly follow the packaging instructions carefully in order to avoid spillage of your inserts during transit.
The simple answer is that we want to give you the most cost effective option to get your items to us, or delivered to you.
Sometimes companies will advertise ‘Free Delivery’, when in fact, the shipping fees is added into their product price. This might not be a bad thing when you look at the price of a single item, but when you purchase multiple items, you are paying multiple hidden shipping costs. We are MGD feel that this is unfair towards our clients, so we show you upfront what shipping is costing us (we don’t add mark up on shipping) and you.
We hope that this clarifies the shipping costs on our website, but if you have any questions, please feel free to email Megan directly on: email@example.com
See our detailed Delivery Information and lead times.
As soon as you have placed your online order, you forward the artwork to firstname.lastname@example.org with your order number as reference.
The picture doesn’t have to be a specific format or size, but we do ask that you hold your camera perpendicular to the drawing when you take the photo, or that you scan the picture to your computer. As all artworks vary, we will send you a sample of what the piece will look like for approval before starting on the final piece
We understand that purchasing a Keepsake items is an emotional process and we would like to give you peace of mind by making the process as easy as possible.
You will receive regular updates from us regarding your order. Please be on the lookout for these.
Your parcel will stay sealed in it’s envelope, in a safe and secure filing space until we are ready to work with it.
All work surfaces is thoroughly cleaned and sterilized so that we, and you, have the peace of mind that there is NEVER any chance of cross-contamination.
Your parcel contents is handled with care and respect during the process, and work surfaces are again cleaned and sterilized after we are done working with your inserts.
All Keepsake inclusions must be 100% dry when you send them to us.
Please do not send more than the required amount as it might incur extra courier fees which will be charged to your account. If you are unsure about the amount to send, please contact us.
Frequently asked questions:
Unfortunately, Megan is also no stranger to the loss of loved ones and beloved pets. In October 2003 she lost her brother in a tragic car accident and more recently, in June 2017, she lost her dad to a heart attack.
Megan’s thoughts on the Keepsake memorial items she creates:
‘I believe that by creating a tangible Keepsake Jewellery item, I am also creating an intangible experience of having your loved one close to your when you need it most. By doing what I do, I am helping people heal in the most personal way possible, which in turn, helps to heal me.’
Ek kan nie vir jou vertel hoe baie hierdie pragtige pendants vir ons beteken nie. Dankie dat ons n stukkie van ons oumie nou veraltyd saam ons kan dra. Baie dankie vir al jou moeite en dat jy dit so vinnig vir ons gemaak het. Baie dankie vir ons Pocket hearts met die mooiste briefie. Dit is n baie spesiale geskenkie.❤️🙏🏻
Megan was absolutely incredible with my necklace. The presentation and professionalism was next level. I’ll definitely purchase again ❤️
Megan is exceptional, she goes the extra mile and includes you every step of the way. Her jewelry is stunning and so special. I highly recommend her keepsake jewelry. Thank-you Megan 🌸
I just want to say THANK YOU so much for my piece of art. Always admired your work. Thanks to Megan Goldner Designs I get to take a piece of my girl with me wherever I go. I will definitely be making use of your service again and will recommend you to everyone I know. Thank you for your assistance, time and patience in the beginning🐾❤️🐾
Just wanted to thank you once again for the amazing service and more importantly the most beautiful jewelry to keep my dad close to us at all times!! The care, service and the jewelry have totally exceeded out expectation and we could not thank you enough! It means the world to us 💜 THANK YOU!!!
My keepsake beads are beautiful and so special that my 4 legged children will always be close. Made with such care, Megan took so much time with this to make sure they were perfect… and they were first time! Thanks Megan
Megan was amazing and helped me custom make a braclet that was perfect. Thank you Megan for giving me something that will always be special to me
My mom and me just love our “matching” keepsske necklace and ring. thank you so much for making this so special
Words can’t express how much I cherish my mini Vivere pendant. From start to finish Megan was amazing – she kept me updated every step of the way and consulted me throughout to ensure that it was exactly what I wanted. I couldn’t have imagined a more perfect final product. Thank you Megan for creating the most incredible keepsake of my breastfeeding and motherhood journey. 💛
Ek het my ring set ontvang. Ek is verlief.. So Baie dankie Dat Ek kan deel in jou beautiful hande werk. Dankie ook vir spoedige diens en terugvoer. Groete Cindy Van Staden
Words cannot express the how happy I am that I found Megan. She made this beautiful keepsake necklace after I lost my darling Scrabble, my 15-year old cat. From the very first moment she made me feel at peace and comfortable, and made the effort to give me a call to explain exactly how the process works. She made my beautiful keepsake necklace so quickly and truly understands what her clients are going through. She has exceeded my expectations and has brought closure to not only me, but to my husband as well. Bonus: she added these cute heart pockets, and we can take our boy with us wherever we go. Megan, thank you SO much. I will eternally be grateful. You are absolutely an angel sent from heaven. ❤️❤️❤️
Great great customer care and beautiful work delivered as promised!! Amazing value for money – would recommend her to anybody without a doubt!
I cherish my keepsake necklace every day. Thank you for giving me some beautiful from something painful.
I ordered a keepsake necklace for my moms birthday and she really loves it. It was a really special gift for her and it wouldn’t have been possible without Megan. She gave us a beautiful and special item to remember my grandfather. Thank you Megan!
Ek kan nie genoeg dankie sê vir Megan vir my pragtige ring nie. Ek is verlief en versot op my ring. Sal Megan regtig aan beveel sy is super awesome. Haar werk is uitsteekend en so mooi. Kan nie wag om my volgende pragstuk te bestel nie