
Last updated: 15 May 2026
Keepsake Jewellery
4 – 6 weeks
Every keepsake is individually handcrafted, so production times can vary slightly.
See information on expedited orders here.
Custom Keepsake Jewellery
6 – 8 weeks
A Custom Design refers to any piece that is not a standard product listed on our website (excluding resin colour variations).
When the Lead Time begins
Production time starts only once all of the following have been received:
- Your complete order
- Full payment
- Your keepsake materials
Please allow an additional 1 – 4 days for courier delivery once your piece has been completed.
Important notes
- We do not ship on Fridays, weekends or public holidays.
- Lead times are guidelines only
- External factors such as load-shedding and weather conditions (humidity, cold, rain) can affect resin curing times
- Lead times are in business days and exclude weekends and public holidays
- Timelines may therefore vary slightly

South Africa
Keepsake Items
Flat-rate RETURN courier of R300.00 anywhere in South Africa.
Our trusted courier partner will collect your parcel from your door and deliver your completed keepsake back to you safely.
General Items / Urn Style Items
Flat-rate courier of R150.00 anywhere in South Africa.
International
At this time we do not ship internationally.
Important: Parcels are not insured.
Megan Goldner Designs does not provide insurance for shipped items, and our courier partners do not offer insurance for jewellery.
If insurance cover is required, clients are responsible for arranging their own independent insurance.

We charge a flat rate for collection and delivery so that your keepsakes can travel safely both ways — from you to our studio and back again — without you needing to arrange any couriers yourself.
Some companies advertise “Free Delivery”, but the shipping fee is simply built into their product price. That might seem fine for a single item, but if you order multiple pieces you can end up paying multiple hidden shipping charges.
At MGD we prefer to be transparent. Our flat rate covers both collection and return delivery – so you know exactly what you’re paying for.
We use door-to-door couriers to ensure the safest, most reliable and efficient delivery.
If you have any questions about our shipping costs, you’re welcome to email Megan directly at megan@megangoldnerdesigns.co.za.

Once your order has been completed and booked with our courier, you’ll receive a tracking number by email or WhatsApp. This allows you to follow your parcel’s journey until it arrives safely at your door.
Please double-check that the delivery address on your order is correct. MGD cannot be held responsible for parcels sent to an incorrect or incomplete address supplied by the client.
Kindly inspect your parcel on delivery. If there is any visible damage, note it with the courier immediately and contact us within 24 hours so we can assist.
Megan Goldner Designs does not offer insurance for items once they are dispatched.
All jewellery is packaged with great care and handed over to a third-party courier for delivery. Once an order leaves the studio, responsibility for the shipment passes to the courier and the recipient.
The courier companies we use do not offer insurance for jewellery or high-value items. As a result, Megan Goldner Designs is unable to add insurance to shipments on behalf of clients.
If insurance cover is required, it is the sole responsibility of the client to arrange their own independent insurance for the item before shipment. This may include private parcel insurance or cover through an existing personal insurance policy.
By selecting delivery and proceeding with an order, the client acknowledges and accepts that:
The shipment is not insured by Megan Goldner Designs
The courier does not provide insurance for the item
Any loss, damage, or delay in transit is not the responsibility of Megan Goldner Designs
Megan Goldner Designs must receive your keepsake inclusions within three (3) months of your order or payment date.
If we do not receive the required inclusions within this timeframe, the order will be cancelled and the payment will be retained.

Thank you for trusting Megan Goldner Designs with your precious keepsakes.
Every parcel is handled with the utmost care and respect from the moment it leaves your hands until it is safely delivered back to you.
Please Contact Us if you need any further information.
From the start, she treated such a precious and emotional keepsake with care and respect. Each piece is unique, beautifully made, and allows us to carry a part of my mom with us every day. The attention to detail is incredible, and you can see the love and craftsmanship that went into every item.
She was kind, professional, and kept me informed throughout the process. Receiving these pieces brought comfort to our family during a difficult time, and we will treasure them forever.
Thank you for creating something so special and meaningful for us.
From the start, she treated such a precious and emotional keepsake with care and respect. Each piece is unique, beautifully made, and allows us to carry a part of my mom with us every day. The attention to detail is incredible, and you can see the love and craftsmanship that went into every item.
She was kind, professional, and kept me informed throughout the process. Receiving these pieces brought comfort to our family during a difficult time, and we will treasure them forever.
Thank you for creating something so special and meaningful for us.
Pixie was my soulmate and my constant companion for almost 17 years. When he passed away, I wanted something that would allow me to carry a part of him with me every day, but I also wanted the pieces to tell his story and reflect the bond we shared.
From the very beginning, Megan treated my keepsakes with such kindness, patience and respect. I arrived with very specific ideas, a lot of emotions, and probably far too many messages and reference photos, yet she never made me feel like a burden. She took the time to explain the process, answer my questions, and guide me through decisions when my grief made it difficult to see clearly.
The ocean pendant is absolutely breathtaking. The colours, depth and movement are beautiful, and seeing Pixie’s ashes incorporated into a scene that holds such meaning for me brought me to tears.
My keepsake pendant is equally special. Being able to see Pixie’s fur and ashes preserved together means more to me than I can ever explain. Knowing that a part of him is always with me brings an incredible sense of comfort.
What touched me most was the care taken with every detail, right down to the unexpected little pocket heart included in the package. Opening the box was an emotional experience, and it was clear that these pieces were created with genuine compassion and understanding.
These are not simply pieces of jewellery. They are tangible pieces of love, memory and connection.
Thank you, Megan, for helping me carry my Pixie with me, always. 🩵
Pixie was my soulmate and my constant companion for almost 17 years. When he passed away, I wanted something that would allow me to carry a part of him with me every day, but I also wanted the pieces to tell his story and reflect the bond we shared.
From the very beginning, Megan treated my keepsakes with such kindness, patience and respect. I arrived with very specific ideas, a lot of emotions, and probably far too many messages and reference photos, yet she never made me feel like a burden. She took the time to explain the process, answer my questions, and guide me through decisions when my grief made it difficult to see clearly.
The ocean pendant is absolutely breathtaking. The colours, depth and movement are beautiful, and seeing Pixie’s ashes incorporated into a scene that holds such meaning for me brought me to tears.
My keepsake pendant is equally special. Being able to see Pixie’s fur and ashes preserved together means more to me than I can ever explain. Knowing that a part of him is always with me brings an incredible sense of comfort.
What touched me most was the care taken with every detail, right down to the unexpected little pocket heart included in the package. Opening the box was an emotional experience, and it was clear that these pieces were created with genuine compassion and understanding.
These are not simply pieces of jewellery. They are tangible pieces of love, memory and connection.
Thank you, Megan, for helping me carry my Pixie with me, always. 🩵
These aren’t just pieces of jewelry; they hold the ashes of my precious furbabies—Ollie, Buddy, and Kuschel.
Having them with me in such a tangible way made this Mother’s Day incredibly special.
I am so grateful to have a tangible piece of them with me every day.
Megan’s service is truly above and beyond. She puts so much care and attention into every detail, providing a level of personalized service that is rare to find.
When it comes to something this meaningful, I wouldn’t trust anyone else.
If you are looking for a way to keep your loved ones close, I cannot recommend Megan highly enough 🤍🐾🐾🐾🤍
These aren’t just pieces of jewelry; they hold the ashes of my precious furbabies—Ollie, Buddy, and Kuschel.
Having them with me in such a tangible way made this Mother’s Day incredibly special.
I am so grateful to have a tangible piece of them with me every day.
Megan’s service is truly above and beyond. She puts so much care and attention into every detail, providing a level of personalized service that is rare to find.
When it comes to something this meaningful, I wouldn’t trust anyone else.
If you are looking for a way to keep your loved ones close, I cannot recommend Megan highly enough 🤍🐾🐾🐾🤍
From start to finish, everything was handled with such professionalism, care, and sensitivity. The whole process was thoughtful and reassuring, which meant so much to me.
There are no words that could truly express how grateful I am for this beautiful piece of jewellery. It is more than a ring — it is something deeply meaningful that I will treasure forever.
I highly recommend Megan. Her kindness, professionalism, and attention to detail made this an experience I will always be thankful for. Thank you for creating something so special and precious.
From start to finish, everything was handled with such professionalism, care, and sensitivity. The whole process was thoughtful and reassuring, which meant so much to me.
There are no words that could truly express how grateful I am for this beautiful piece of jewellery. It is more than a ring — it is something deeply meaningful that I will treasure forever.
I highly recommend Megan. Her kindness, professionalism, and attention to detail made this an experience I will always be thankful for. Thank you for creating something so special and precious.
Megan was incredibly helpful. I contacted her, scheduled a virtual meeting, shared my vision for the keepsake, and discussed all my concerns. She created the most beautiful keepsake ring, filled with the ashes of our beloved Great Dane.
I would highly recommend Megan! I’ve had my ring for a year now, and it still looks as perfect as the day I received it.
Megan was incredibly helpful. I contacted her, scheduled a virtual meeting, shared my vision for the keepsake, and discussed all my concerns. She created the most beautiful keepsake ring, filled with the ashes of our beloved Great Dane.
I would highly recommend Megan! I’ve had my ring for a year now, and it still looks as perfect as the day I received it.
Both pieces are beautifully crafted and hold such deep emotional value. I wear them every day and find so much comfort knowing a part of my brother is always with me. The quality, care, and attention to detail are evident in every aspect of the jewelry and the service. This has truly been one of the most touching and worthwhile purchases I’ve ever made. I can’t recommend them highly enough to anyone looking for a lasting, tangible way to honor a loved one.
Both pieces are beautifully crafted and hold such deep emotional value. I wear them every day and find so much comfort knowing a part of my brother is always with me. The quality, care, and attention to detail are evident in every aspect of the jewelry and the service. This has truly been one of the most touching and worthwhile purchases I’ve ever made. I can’t recommend them highly enough to anyone looking for a lasting, tangible way to honor a loved one.
I LOVE my charmS!! 🥰🥰🥰🥰
Thank you very much, I didn’t know you will be sending both 😍 …
I LOVE my charmS!! 🥰🥰🥰🥰
Thank you very much, I didn’t know you will be sending both 😍 …
Love the work ,high quality
Love the work ,high quality
I wanted to get a ring and dragonfly necklace made with ashes from our 2 fur babies that we had lost in the last 2 years – they meant the world to us and were very close and I wanted to find someone who would treat the whole process with respect. Megan is that person.
Right from my very first correspondence she was helpful, friendly and constantly kept me updated on my order. I felt part of the process the whole way through, with WA chats discussing colors, designs, etc. and getting update videos and pictures.
Even the courier service getting ashes to her and getting order back was seamless, with updates at all stages.
Would definitely recommend to anyone!
I wanted to get a ring and dragonfly necklace made with ashes from our 2 fur babies that we had lost in the last 2 years – they meant the world to us and were very close and I wanted to find someone who would treat the whole process with respect. Megan is that person.
Right from my very first correspondence she was helpful, friendly and constantly kept me updated on my order. I felt part of the process the whole way through, with WA chats discussing colors, designs, etc. and getting update videos and pictures.
Even the courier service getting ashes to her and getting order back was seamless, with updates at all stages.
Would definitely recommend to anyone!

