Privacy Policy – Megan Goldner Designs

1. Introduction

Megan Goldner Designs (“MGD”, “we”, “our” or “us”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws.

By using our website, you agree to the terms of this Privacy Policy. This policy may be updated from time to time; changes will apply going forward and will not affect information collected prior to the change. You are encouraged to review this policy regularly to ensure you understand how your information is used.

For details on our other policies please also see our Terms & Conditions, Cookie Policy, Delivery Information and Refunds & Returns Policy.

2. Information We Collect

We collect personal information that you voluntarily provide when using our website, such as:

Name and surname
Postal or delivery address
Email address
Contact number
Order and payment details

This information is collected for the purpose of processing your order, fulfilling specific requests, and communicating with you about your purchase.

Please note: by providing your email address, you may be added to our mailing list. You may unsubscribe at any time.

3. Cookies and Tracking Technology

Our website uses cookies to improve your browsing experience, remember your preferences, analyse site traffic, and measure the effectiveness of advertising.

Types of cookies used:

Functional cookies – essential for navigation and features (e.g. remembering login details).
Performance cookies – collect anonymous statistics on how visitors use our site.
Advertising cookies – track browsing habits to deliver relevant adverts and limit the number of times you see the same advert.
Social media cookies – enable sharing on platforms such as Facebook, Instagram or Pinterest.

Session cookies expire when you close your browser. Persistent cookies remain on your device until deleted or until they expire (no longer than two years).

For full details please see our Cookie Policy.

4. How We Use Your Information

We use your personal data to:

Process and deliver your orders
Communicate with you about your purchases
Improve our website and customer experience
Send you marketing communication (with the option to opt out at any time)
Prevent and investigate fraud or unauthorised transactions

5. Sharing of Information

We do not sell or rent your personal information to third parties.
We may share information only with:

Service providers or contractors assisting with order fulfilment and website functionality, subject to confidentiality agreements
Governmental or regulatory bodies when required by law
Fraud prevention and investigation partners, when necessary

Your data will never be shared with third parties for marketing purposes without your explicit consent.

6. Data Security

We take reasonable organisational and technical steps to protect your personal information. Access is limited to authorised employees, agents, and contractors who have agreed to keep data secure and confidential.

All email communications include an unsubscribe link so you can opt out of marketing messages at any time.

7. Your Rights Under POPIA

As a data subject, you have the right to:

Request access to the personal information we hold about you
Ask for corrections or updates to your information
Withdraw consent for marketing communication
Request deletion of your personal information (subject to legal and contractual obligations)

To exercise these rights, please contact us at megan@megangoldnerdesigns.co.za.